WARRANTY, RETURN, & EXCHANGE FORM
At Alaska Guide Creations, we are proudly made in the USA and stand behind our products and service.
The warranty is simple. You ship us the product in question; we repair or replace your eligible AGC product in the event it becomes damaged or defective. If we cannot repair your product, we will replace it with a product in working order of equal or better physical condition. This warranty covers all AGC Binopacks, Holsters, In-Line Accessory Adapters, Rangefinder Pouches, and Backpacks.
Our commitment to our customers is that we work through any issues they encounter with them and give them a positive customer experience. It doesn't matter how it happened, whose fault it was, or where you purchased it.
Game Bag Kits and Individual Game Bags are not covered by this warranty. They are covered for 1 year from the date of purchase against manufacturer defects. Damage to Game Bags from normal wear and tear or misuse are not covered by our warranty. Our warranty does not cover loss, theft, deliberate damage or cosmetic damage that does not hinder the performance of the product. Repair and return times vary depending on current volumes and availability of product.
Instructions For Return
PLEASE FOLLOW THE INSTRUCTIONS BELOW:
1.) Fill out the form to the right including all required information.
2.) Your order number is required if you are returning a product. If you are exchanging a product the order number is optional but it does speed up processing. Please put N/A if the order number is not available.
2.) Once we receive your request, we will contact you confirming the return or let you know if more information is required.
3.) Upon authorization of your return, please send the item(s) back to us at the following address:
Alaska Guide Creations
PO Box 26
Price, UT 84501